Privacy Policy

Privacy Policy

Last updated: 11/24/2025
Company: AddLife (“AddLife”, “we”, “us”, or “our”)

AddLife respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with us online, or use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

When you interact with our website or services, you may provide information such as:

  • Contact details – name, email address, phone number, company name, job title.

  • Project / service inquiries – details about your space, plant service needs, preferred schedule, and related information.

    Job applications – résumé/CV, employment history, and other information you choose to submit.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage data – pages visited, links clicked, time spent on pages, referring/exit pages.

  • Device and technical data – IP address, browser type, operating system, device identifiers.

  • Cookies and similar technologies – small files stored on your device to help us remember your preferences and understand how our site is used.

See the Cookies & Tracking Technologies section below for more details.

1.3 Information from Third Parties

We may receive information about you from:

  • Analytics providers

  • Marketing platforms and social media (for example, if you contact us via LinkedIn, Google, or other channels)

  • Service partners and vendors involved in delivering our services

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and improving our services – to respond to inquiries, prepare proposals, perform installations, and deliver ongoing plant maintenance services.

  • Customer support – to communicate with you, answer questions, and handle requests or complaints.

  • Business operations – internal reporting, quality control, training, and service optimization.

  • Marketing and communications – to send you updates, newsletters, invitations, promotions, or other information about AddLife that may interest you (you can opt out at any time).

  • Security and fraud prevention – to protect our website, systems, and users from unauthorized access and misuse.

  • Legal and compliance – to meet legal obligations, enforce our agreements, and protect our rights.

We will only use your personal information where we have a lawful basis to do so (for example, your consent, our legitimate business interests, to perform a contract, or to comply with legal obligations).

3. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers and vendors who help us operate our business and website (e.g., hosting providers, analytics services, email and CRM tools, payment processors).

  • Professional advisors such as lawyers, accountants, and insurers when reasonably necessary.

  • Business partners or contractors involved in fulfilling project work (for example, specialized installers or subcontractors, where needed to perform the services).

  • Authorities and legal entities if required by law, to comply with legal processes, or to protect our rights, property, or safety, or that of others.

  • In a business transaction, such as a merger, acquisition, or asset sale, in which case your information may be transferred as part of that transaction.

Any third party that receives your information is expected to protect it and use it only for the specific purpose for which it was shared.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze how visitors use our website (e.g., which pages are visited most often)

  • Improve our marketing and website content

You can control cookies through your browser settings and, in some cases, via cookie banners or preferences on our website. If you disable cookies, certain features of the site may not function properly.

Common controls include:

  • Blocking all cookies

  • Deleting existing cookies

  • Allowing cookies only from specific sites

For detailed instructions, consult your browser’s help settings.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it in a secure manner.

6. Data Security

We use reasonable technical, administrative, and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • Access – to request a copy of the personal information we hold about you.

  • Correction – to ask us to correct inaccurate or incomplete information.

  • Deletion – to request that we delete your personal information, subject to legal limitations.

  • Restriction / objection – to restrict or object to certain processing activities.

  • Data portability – to request your data in a structured, commonly used, and machine-readable format, where applicable.

  • Consent withdrawal – where we rely on consent, you may withdraw it at any time.

To exercise these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling certain requests.

You can also opt out of marketing emails by using the “unsubscribe” link in those messages.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can delete it.

9. International Transfers

If you access our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers are located.

By using our website or providing us with information, you acknowledge that your information may be transferred to jurisdictions that may have different data protection laws than your home country.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by AddLife. We are not responsible for the privacy practices or content of those third-party sites.

We encourage you to review the privacy policies of any website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of our website after any changes become effective means you accept the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

AddLife
1190 Kern Avenue
Sunnyvale, CA 94560
Email: support@addlife.com
Phone: (650) 556-9430